Dear Tri-County Membership,
Beginning with close of business today, March 16, all offices will close their lobbies to walk-in traffic until March 31st. Although the lobbies are closed our Member Service Representatives will be able to take payments via telephone and drive-through window. Members can also visit our website www.tri-countyelectric.net. All in-home services such as energy audits will not be offered at this time.
We have previously announced the suspension of disconnections for non-payment. This suspension also includes prepaid accounts and will remain in effect until March 31st. We strongly encourage members to keep up with payments so bills are manageable when things resume to normal. All balances must be paid eventually and the last thing we want is for you the member to make it through the COVID-19 emergency only to face a large balance on your account.
Please continue to monitor our Facebook page and website www.tri-countyelectric.net for up to date information.